FAQs

Secure Payment

How secure is your site?

Deliteshopping.com process payment using Paypal. Paypal is the faster, safer way to make an online payment. Paypal security provides buyer & seller protection, fraud prevention, and more. We accept Visa, Mastercard, Discover, and American Express which adds another layer of protection. Rest assured that all your orders and payment information is super secure!

 

Shipping

Do you provide worldwide shipping?

Currently we only provide shipping to United States, Canada, France, Australia, & Norway in our website. However, if you are interest on our product, you could send us an enquiry (deliteshoppingcare@gmail.com) and we would deal with it separately. 

 

How long will my order take to deliver?

Usually you will get your product within 2-3 weeks. However for hot selling promotional items, it might delayed 1-2 weeks due to the extremely high demand. Delite Shopping's Shipping & Returns

 

Return

Could I return my personalized items?

Yes. If we sent the wrong items or the item is faulty, kindly capture the product photos and liaison with our customer service by email us at deliteshoppingcare@gmail.com.

 

Order

Can I amend my order?

Usually we will process your order within 6 hours. Contact us as soon as possible but we cannot guarantee that all request can be fulfilled. 

Can I track my order status?

Yes. We encourage you to sign up an account so that you could track on your account page. If you do not sign up an account, we will provide delivery status update to you via email.